Privacy Notice
Last updated: November 14, 2026
Maison & Matter provides private home concierge services in Coconut Grove and Coral Gables, Miami. This notice explains how we handle the information you share through this website.
Information we collect
When you send a request, we collect the details you choose to provide: your name, email address, phone number, request type, service of interest, preferred dates and frequency, neighborhood, optional pet details and optional notes. Please do not submit alarm codes, key or lockbox locations, gate or door codes, payment-card numbers or other sensitive access or financial information through this website.
How we use your information
We use your information to respond to your request, prepare a consultation or written service scope, schedule confirmed appointments and communicate with you about your request. We do not sell your personal information, and we do not use it for third-party advertising.
How information is processed
This website is built and hosted on Framer. Form submissions are processed by Framer and delivered to our business email, which is hosted by a third-party email provider. These providers process information on our behalf so that the website and email can operate. Our website platform may collect basic technical information, such as browser type and pages viewed, to operate, secure and measure the site. We have not added advertising trackers.
How long we keep information
We keep request information only as long as needed to respond to you and, if you become a client, to provide services and maintain business records. You may ask us to delete your information at any time, unless we need to keep it for a legal or record-keeping reason.
Your choices
You may ask to see, correct or delete the information you have shared with us by emailing hello@maisonandmattermiami.com.
Children
This website is intended for adults. We do not knowingly collect information from children.
Changes to this notice
We may update this notice from time to time. The date at the top shows when it was last updated.
Contact
Questions about this notice may be sent to hello@maisonandmattermiami.com.