Terms of Use
Last updated: November 14, 2026
These terms apply to your use of the Maison & Matter website. By using this website, you agree to them.
Requests are not bookings
Submitting a consultation or service request does not create an appointment or a contract. Every request is reviewed personally. Services are provided only after a written service scope has been agreed and the appointment has been confirmed in writing.
Consultations
The 60-minute introductory consultation is $50. Your $50 consultation fee is credited toward your service when you book.
Pricing
Prices shown on this website are introductory and subject to an agreed written service scope. General hourly work has a two-hour minimum. Purchases, supplies, parking and approved third-party costs are additional. Overnight residence sitting starts at $150 per night without pets or $175 per night with pets. Overnight hours, responsibilities, additional requirements, and final arrangements are confirmed individually before service.
Payment
Online payment is not available on this website. Payment arrangements are provided after your service scope is confirmed.
Availability
Appointments are available by advance booking on weekday mornings, weekday evenings and weekends, subject to confirmation. Maison & Matter does not offer 24/7, emergency or same-day service. In an emergency, contact 911 or the appropriate emergency service.
Residence check-ins
Residence check-ins are a non-technical visual check of accessible areas only. They are not an inspection, security monitoring or guarantee, or a substitute for licensed trades.
Website content
The content on this website is provided for general information and may change without notice. Please do not rely on it as a commitment to provide a particular service, date or price until confirmed in writing.
Sensitive information
Please do not send alarm codes, key or lockbox locations, gate or door codes, payment-card numbers or other sensitive information through this website.
Privacy
Our Privacy Notice explains how we handle information you share through this website.
Contact
Questions about these terms may be sent to hello@maisonandmattermiami.com.